Frequently Asked Questions About Google Review Removal

We remove bad Google reviews by escalating documented policy violations through non-public review workflows that are not available through Google’s standard self-service tools. Our team prepares policy-backed cases, manages submissions, and handles follow-ups until Google reaches a final determination.

Google’s self-service tools rely on basic automation and one-time review. They do not allow structured policy arguments, iterative follow-ups, or escalation when a valid violation is initially rejected. Most legitimate violations fail because they are reviewed once, out of context, and closed.

Our process operates beyond standard reporting and manages the case through escalation until Google completes a full policy review.

No. Most clients come to us after attempting removal themselves. DIY attempts usually end after an initial rejection. We rebuild the case, align it to specific policy violations, and continue escalation through the appropriate review paths.

Reviews that violate Google’s content policies, including fake reviews, competitor or employee conflicts of interest, harassment, irrelevant content, reviews unrelated to a real customer experience, or reviews posted to manipulate ratings.

Pricing is based on scope and complexity. You only pay after a review is successfully removed. There are no subscriptions, retainers, or upfront fees.

Timelines vary based on the violation type and Google’s internal review queues. While some reviews may take up to 30 days to be removed, most successful removals occur in under 14 days.

You are not billed unless a review is successfully removed. If a review remains live, we continue working the case through the appropriate escalation paths. There is no charge unless a removal occurs.

Yes. When a review is removed, it is permanently removed. We do not suppress, hide, or bury reviews. All removals are final decisions made by Google.

No. We do not contact reviewers and we do not require access to your Google account. All work is handled through Google’s review systems.